Analytics and Reporting

Manage customer-facing teams
via live dashboards.

AVC Digital AVC Digital AVC Digital
what we do

Analytics and Reporting


Core Features


Monitor up-to-the-minute analytics to meet SLAs and commitment targets and more.


Live call reporting. Monitor hunt groups, call queues and incoming calls on users as well as reporting on critical metrics.

Team Stats

Essential team statistics at a glance via dashboards and wallboards. Display performance call queue parameters on group wallboards in real-time.

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